Norton 360

March 2, 2007 12:05

4.5/5
After using Norton Internet security 2006 and earlier version, I was quite turned off with Symantec products. But this is an amazing improvement over their past history of products causing machine slow downs.
I tested N 360 Beta on my HP laptop with an AMD Turion 64 bit processor and 512 MB RAM. No problems till date..system is performing just fine..

- arjun78

March 21, 2007 07:45
Good
1.5/5
I tried to install Norton 360 and it first uninstalled Windows Defender and then attempted to uninstall Norton SystemWorks. It tried 3 times to do the uninstall but apparently failed each time, though the only indication of failure was that it kept tring to uninstall it again. I contacted Symantec support via Chat, which worked OK. They provided a Norton Removal Tool.

The problem is that I still want to use the utilities in SystemWorks that aren't duplicated in Norton 360 (e.g. Undelete, defrag, etc.). Why would Symantec make these two products incompatible with each other?

Bottom line - I'm returning 360.

- halj78727

March 2, 2007 09:19
Spectacular
2.5/5
Along with the new year, the infosecurity software firms have brought us a new class of tools which are billed as the ultimate in computer security: apps which allow us all to leave out cyber worries behind. The idea behind each of these apps is they will do the "hard work" of keeping your PC safe. Not a bad idea as the internet has become more and more like Dodge City at high noon of late. As a result, protecting your PC has become increasingly difficult. However, the notion of removing my brain from the
loop is disconcerting.

Between Microsoft "One Care", McAfee "Total Security" and Norton 360, the latter is head and shoulders above the competetion in terms of actually protecting your PC from the bugs and a myriad of other dasterdly creatures looking for an easily exploitable hole in your security software. IE-Something that will create a real mess in your computer. While 360 is the "best of breed," unless you are brain-dead, this type of security application will bother you. Why? It is never clear exactly what the software is doing to make your PC safe. The most trouble aspect of these packages should make anyone ask precisely what data is being gathered about your PC use habits without your consent? Microsoft has been nailed for abusing this right in the past, yet continues to gather info through their "Valadation" program. In short, this would drive even an experienced novice user crazy and if you know enough to setup this program, I would take my business to a full service internet security package.

If you are in the market for "Dick and Jane" level security, learn a good deal more about your PC. Certainly, enough so that giving away your ability to make decisions about computer security just seems dumb-It is!.

- buzzy1400

November 5, 2007 08:07
Terrible
0.5/5
I have used Norton for years without issue. 360 messed up all 3 of my computers and once you put it on, you can't just take it off to fix the issues. If you have Quickbooks- watch out! This program has many compatability issues and will cause many more probems than it will fix.

Trying to get answers from Symantec is even harder than dealing with the product. Whenever I try to Chat or send contact them via the web I get an error saying windows has to close. Their live update won't even connect. STAY AWAY!

- dwassel

June 7, 2007 07:43
Mediocre
1.0/5
The problem is: ccSvcHst.exe uses >95% of the CPU and runs continually for more than 30 minutes. This means that when my computer is booted-up and all other programs have completed loading; it will continue running for 30 minutes (or more) while using more than 95% of my CPU capacity making it (useless) for running other programs. I might have been able to LIVE with the problem if I could pause the program however, this program DOES NOT have a way to pause it!

There is obviously a deficiency in the design of the program. All of the technical suggestions and steps from Symantec technicians have proven to be fruitless! Check the customer comments regarding this program at CNET.com (http://reviews.cnet.com/internet-security-and-firewall/norton-360/4852-3667_7-32330411.html?tag=uoavrg) and you will find that it has a satisfaction rating of ONLY 49.9% (from 105 users). That's VERY bad for a product that should have been rated at more that 90%!

I believe my only recourse at this time is to remove Norton 360 from my computer and purchase another computer security program (non-Symantec). I purchased this program (in good faith) based on my previous (positive) experiences with Norton software and I am significantly disappointed with the Norton 360 product. Norton 360 has not lived-up to the performance lauded for it!

- edebler

March 1, 2007 08:43

4.5/5
I have BETA tested this product for nearly 4months now. Norton 360 is a big improvement over its previous models. With this version you get everything you could possibly need from a security software. I was quite surprised to find out that this version does not use as much resources as before. 360 rubs smooth on any computer capable of running XP. Vista problems have since been corrected but it still has minor battles with the new OS. This will change over the next few weeks/months as Norton issues new updates. 360's new layout is both a blessing and a sin. I love the new interface and sleek buttons. It fits right in with Vista and looks sexy... Well for a security software atleast... On the other hand getting to some of the features can be quite irratating. It takes some time to get used to it. By default Norton attempts to learn the programs you have but I noticed it did give me some problems with some programs. The old versions would give me a pop-up on just about everthing but 360 is stingy. I had to manualy go in and change some programs which was sometimes difficult to do. So remember this. When in doubt, turn off your firewall and see if your program can connect to the internet. To sum things up, 360 will take a little getting used to by old Norton users since they fianlly ditched that tired old layout. A few other minor problems plaque 360 but they are what you expect from a security program. Nothing is perfect. Norton 360 is a something I advise users to buy in the near future.

- Cornickcat123

March 1, 2007 04:01

3.0/5
Norton 360 is a good product I like it. I just had problems with it on Vista. I installed it on my laptop with XP and had no problems. On my vista computer it installed ok but then windows security center would come up saying you have no firewall or virus scanner. Well I call support and the guy really couldnt help me because they dont know much about Vista or like he said they dont know how it will react on vista. Well I did some research and there are settings in vista to manage the firewall and virus scanner your self because vista will not recognize some 2nd, 3rd party firewalls and/or virus scanners. The other thing that upset me a bit was when I went to download the extras apparently they wont be ready till March 15th. All in all it works and yes I agree better than One Care.

- beastcmg

March 1, 2007 07:05

3.0/5
I was rather surprised that the CNET review didn't make any mention of the price of this product versus the other security suites. I did some digging on the Symantec site, and had to read through their FAQ to find out that it wasn't a one time purchase, but rather an anual subscription. Further more, they don't tell you what it will cost to resubscribe. While it's rather rare that such products don't have fees, they are still an important part of a purchasing decision, and 1) should be covered in the CNET review and 2) need to be disclosed in advance by the vendor. Buyer be ware of thise one.

- feliusrex

April 10, 2007 07:09
Mediocre
1.0/5
Norton 360 allowed a piece of adware get by today (Apr 10, 2007). The PC tuneup feature is surprisingly mediocre and doesn't clean up the registry.

- TomA-NYC

November 29, 2007 04:38
Terrible
0.5/5
Don't waste your money on this one. It will slow your machine to a crawl and not give you basic protection, then the factory will give less than any help brfore asking for more money. I paid about $100 for the program and to fix my computer they wanted another $100.00. What a waste of money, live and learn.

- ripper1a