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October 3, 2008 9:41 AM PDT

Skype: We didn't know about security issues

Posted by Marguerite Reardon
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Skype's president said that the company was largely unaware of a major security breach affecting Skype users in China.

In a blog published Thursday, Josh Silverman, Skype's president, explained he did not realize that TOM-Skype, Skype's partner in China, was logging and storing users' instant messages that were deemed offensive by the Chinese government.

He said the company knew that instant-messaging chats were monitored by the government, as all communications in China are. And he explained that Skype disclosed this to users in 2006, explaining that a text filter was being used to block certain words in chat messages. But he added that his understanding was that messages deemed unsuitable were "simply discarded and not displayed or transmitted anywhere."

"It was our understanding that it was not TOM's protocol to upload and store chat messages with certain keywords," he writes in the blog. "And we are now inquiring with TOM to find out why the protocol changed."

Earlier this week, Canadian researchers at the Citizen Lab at the University of Toronto published a report in which they said that "TOM-Skype was censoring and logging text chats that contain specific, sensitive keywords and may be engaged in more targeted surveillance."

The report also said the service was logging and capturing millions of records that include personal information and contact details for any text chat and voice calls placed to TOM-Skype users, including calls from Skype users. In addition, TOM was storing this information in a way that was inadequate in protecting the privacy of TOM-Skype users, the report said.

Silverman said that once Skype became aware of the problem it contacted executives at TOM, and the security issue regarding stored personal information has been resolved. But he also noted the company's concern that TOM has been storing this information.

"We were very concerned to learn about both issues and after we urgently addressed this situation with TOM, they fixed the security breach," he said. "In addition, we are currently addressing the wider issue of the uploading and storage of certain messages with TOM."

Silverman pointed out in his blog that TOM, like all other ISPs in China, is required by the Chinese government to monitor all communication. And he said it is "common knowledge that censorship does exist in China." Keywords that triggered action included words related to Taiwanese independence, the banned religious group Falun Gong, and political opposition to the Chinese Communist Party.

But he tried to reassure Skype users that Skype's computer-to-computer voice calls are completely secure.

"(The security breach) does not affect communications where all parties are using standard Skype software," he said. "Skype-to-Skype communications are, and always have been, completely secure and private."

Marguerite Reardon has been a CNET News reporter since 2004, covering cell phone services, broadband, citywide Wi-Fi, the Net neutrality debate, as well as the ongoing consolidation of the phone companies. E-mail Maggie.
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Add a Comment (Log in or register) 31 comments
by joetesta70 October 3, 2008 10:10 AM PDT
Google, Yahoo, Apple, Skype - all doing the communist dictators bidding. F em all.
Reply to this comment
by certifiable1 October 3, 2008 2:15 PM PDT
Isn't that the strength/weakness of Capitalism.....One sells the rope to hang oneself
by petercklui October 4, 2008 6:04 AM PDT
as a key former employee of Google China, I can't agree with you more on your comments, as they all decided to 'kowtow' to the local rulers, putting pressing freedom on the back seat!

And all for what, for a measely few US$!!!
by pigmond October 3, 2008 10:25 AM PDT
Josh Silverman indicates, "...Skype-to-Skype communications are, and always have been, completely secure and private."

However the German technology site Heise Online reported in July that Austrian officials claimed to be able to listen to Skype conversations.

Another way to obtain the skype-to-skype conversations would be to install a covert application on the target computer(s) or a recording proxy. Apparently the Bavarian government was pursuing some of these options.

The point is not to be paranoid (although it only takes being right once to make it all worth while -- a paraphrase of George Carlin's quote) but to be informed.

Once you have the information, you can make informed choices.
Reply to this comment
by ktawlks October 3, 2008 10:48 AM PDT
Well, duh anytime you install a covert application on a computer you're breaching security. That's not Skype's fault, haha. That'd be like me walking next to you during a conversation with a tape recorder and taping what you say. Not really your fault.
by n3td3v October 3, 2008 11:30 AM PDT
just don't talk about anything important over the internet, meet up face to face.
Reply to this comment
by tconlon3 October 3, 2008 1:45 PM PDT
Is anyone really surprised? Does anyone think that in these days most, if not all governments are on he lookout for terrorist threats and activities of groups that pose a risk to political and civil security? This stuff has been going on in other countries for many years. I couldn't care less if they read my chats. They would just be putting the scanners to sleep. Now if I was planning acts of civil disobedience, like bombing buses, that would be another matter and I suspect that there are a lot of folks that would be glad that the authorities are watching and taking action. Well, thats what is happening. Does anyone really think that any government cares about who is sleeping with who or what they do under the sheets. It's a dangerous world out there today. Let them read all they want.
Reply to this comment
by NeverForget911 October 5, 2008 1:13 PM PDT
Here is a quote from Ben Franklin:

They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety.

I would never aprove any goverment to listen to my PRIVITE communications.
by buggermenot October 5, 2008 2:47 PM PDT
I'm not surprised by the actions of governments, but I am surprised that seemingly well educated people such as tconion3 are so quick to just accept such surveillance. Civil disobedience can be a non-violent and effective approach to bring about much needed change in a governments policies, such furthering civil rights in the US. Arguments such as tconion3 usually revolve around the "if your not doing anything wrong, why should you care" reasoning. What if a government's interpretation of doing wrong is simply criticizing its policies, or belonging to a political party that is in opposition to the ruling party?
by askgees October 3, 2008 1:48 PM PDT
No country should do business with the Chinese. They have demonstrated time after time their utter lack of respect for their own citizens and now their compiling data on citizens outside their country. They have shipped tainted good across the globe poising and killing both people and animals. It's just to bad that the US Gov. is attached to Mao ***** and cannot help it's own citizens. I urge everyone to ban all products from China as well as all American companies that have their wares made in China. It's obvious we not good enough to make the product but we're gullible enough to buy it. JUST SAY NO. China is the second greatest threat to the free world only surpassed by Islamic extremists.
Reply to this comment
by alienhealer October 3, 2008 3:07 PM PDT
don't you mean no country should do business with America? Or are you by chance racist and just moaning because it is china? Have you ever protested against America doing the same? It's well known that with the ECHELON bases in America, Canada, Australia, New Zealand and the U. K. that America listens in on all the worlds electronic communications, and even the European Union have found that America has been uses such information to out compete foreign businesses with contracts.

Next, you should also look at product recalls made in your own country before you point your racist little finger at another country. You should urge people to boycott america because it is the worst oppressor of rights and freedom around the world, and has caused more atrocities and infringements of rights around the world than any other country, but you racist americans wont do that will you.
by robbono October 5, 2008 7:09 PM PDT
Wow, askgees, you're really ignorant! :)
by pigmond October 3, 2008 2:14 PM PDT
>>Well, duh anytime you install a covert application on a computer you're breaching security. That's not >>Skype's fault, haha. That'd be like me walking next to you during a conversation with a tape recorder >>and taping what you say. Not really your fault.

I don't believe I assigned fault to anyone. But in the tape recorder situation you mention, I do have some responsibility to look for such or secure my environment prior to having a sensitive conversation.

I guess my point is that the blanket statement by Josh Silverman simply isn't true - given the China fiasco, and past instances, they don't have a great track record regarding the truth.

Skype needs the ability to answer subpoenas - therefore (arguably) they have back doors or their own tools to do the monitoring. I'm not surprised they don't tacitly admit to them - that way nothing is "their fault."
Reply to this comment
by am_i_in_china October 4, 2008 1:53 AM PDT
in texas we buy shrimp from china - think about how stupid that is - we are on the coast along with louisiana, mississippi. and we buy shrimp from china ???? wal-mart is 100% chinese. OF COURSE CHINA HOLDS OUR TREASURY BONDS - WHICH LETS US HAVE MORE CREDIT TO BUY MORE CRAP FROM CHINA !!!!!!!!! - america is making me sick - just sick - look at this elections candidates ?? where is the substance ?? OBAMA looks good in a suite, THATS IT. MCCAINE ??? part of KEATING 5 savings & loan scandle
Reply to this comment
by tauruscnet October 4, 2008 3:16 AM PDT
I do not for 1 moment believe he does not know what going on.
Skype should be held responsible for all those who are jailed or being torture right now.
May God forgive him.
Reply to this comment
by petercklui October 4, 2008 6:02 AM PDT
for EBay personnel to declared its ignorance on the logging of storing of its users' instant messages is borderline ignorance, if not outright lying to the public.

Having live and work in China for nearly 13 years, every internet operator, particularly those from the US, are only too well versed with the local regulation and requirement from the PRC censorship bureau / gov't entities.

Why did EBay excited China in the first place. Because it found itself not being able to stay compatible with its value vs. those published laws and rules. Now that is has exited, Mr. Silverman and the likes is attemtping to hide behind such 'joint venture' partnership with Tom.com in order to stay above the fray of PRC censorship laws.

I never trusted Skype. With this latest revelation, I count myself lucky for such forsightedness!!
Reply to this comment
by rsewill October 4, 2008 7:00 AM PDT
Gosh, I thought only the USA did this type of massive surveillance.
Reply to this comment
by arapport4prez October 4, 2008 7:19 AM PDT
Get Real !!! All phone calls in USA are monitored by the BUSH/CHENEY adminstration since they came into power. Why should it be any different with CHINA, who's out to promote a harmonious society and keeps a wary eye on agitators ?
Reply to this comment
by HD1080p October 4, 2008 8:36 AM PDT
I find Skype's lack of knowledge and posturing on this issue, quite difficult to accept.

After all, this is Ebay we're talking about.
Reply to this comment
by maartsen October 4, 2008 8:43 AM PDT
"Standard Skype software" is not available to most users in China. When you go to http://skype.com on a Chinese network, you're automatically redirected to the Tom.com site, where you can only download the doctored Chinese Skype version. I eventually found a workaround, but that needs help from Skype's English language support staff.
Reply to this comment
by opensourcerocks October 4, 2008 10:03 AM PDT
One more reason to support open-sourced software! With oss, at least you know what NOT to use.
Reply to this comment
by Eric-H October 4, 2008 12:25 PM PDT
You say, "In a blog published Thursday, ...." A blog could not have been written Thursday unless that is the day of both the first and last **posts** to that blog. You mean, "In a blog post published Thursday". A blog -- short for weblog -- is a collection of posts just as a journal or diary is a collection of entries. You would not say, "In a diary written Wednesday, " but rather, "In a diary entry written Wednesday."

As to the content of some of the comments, please recall that the Patriot Act, for which many Democrats voted, merely codified things desired by the FBI under the Clinton and previous Administrations. Remember Echelon? Carnivore? I predict here and now that there will be no substantive roll-back of the Patriot provisions by subsequent Congresses or Presidents.

Yes, one more reason to use OSS.
Reply to this comment
by jowewo October 5, 2008 6:06 AM PDT
The Skype you know does not have much to do with TOM-Skype...


Why is Skype the target of an angry mob, for every little mishap? 36 hours down-time a little over a year ago: angry users threatened to stop using the system altogether! A chinese venture misuses Skype and the whole system is on trial again. Let?s look at the big picture for a minute, shall we?

Skype is a great program and offers many useful features. It is as secure as it gets when it comes to this kind of system. If a third party (company, country...) decides to implement an add-on, device or redesign the application to mess with the original program whose fault is it?

Anytime an application accesses the Internet, there is a risk. How naive can someone be not to know otherwise?

Windows is one of the least secure, most prone to eavesdropping, easiest to temper with operating system there is. Yet it does not prevent people from making online payments, chat, send emails... Ultimately, it does not prevent people from sending derogatory comments about a perfectly good system.

Live & Yahoo messenger systems are not even close to offer the same capabilities as Skype. They do not offer ANY SECURITY whatsoever. Though, these software do not get all the bad press. Do you think they are not ?spied-on.?

Get real, grow up: Skype is the most professional (yet family oriented) system there is out there.
Reply to this comment
by philanj October 5, 2008 12:29 PM PDT
All governments are doing just the same thing, if they can.
US just gave it a different name, for "anti-terrorist" reason in Patriot Act.

If someone get arrested because of this even without violating Chinese Laws, then that
is another story. But that is not happening.
Reply to this comment
by philanj October 5, 2008 12:30 PM PDT
All governments are doing just the same thing, if they can.
US just gave it a different name, for "anti-terrorist" reason in Patriot Act.

If someone get arrested because of this even without violating Chinese Laws, then that
is another story. But that is not happening.
Reply to this comment
by buggermenot October 5, 2008 2:51 PM PDT
How do you know that is not happening?
by buggermenot October 5, 2008 2:50 PM PDT
If Skype was open-source, the software development community could easily fight the good fight against TOM and any others that try to compromise user's privacy.
Reply to this comment
by Photoentheogenic October 5, 2008 6:48 PM PDT
I'm shocked, shocked to find that gambling is going on in here!
Reply to this comment
 See all 31 Comments >>
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